What a day in customer service looks like — as AI changes everything
Customer service can be a "really, really difficult job."
CNBC reports: Customer service can be a "really, really difficult job."
Will AI make it easier — or cause even more headaches?
This technology story centres on the United States.
Why it matters
Changes in the tech sector often reach consumers quickly through the devices, apps and online services they use every day.
Key details
- Location
- United States · Americas
- Reported by
- CNBC
- First reported
- Key names
- AI
- Section
- Technology
Sources
This is an independent summary. Read the full, original reporting from the publisher:
Read the full story at CNBCSpotted an error? Request a correction · How this summary was produced
Related Stories
The rise of AI election ads in US midterms campaign
BBC Verify has tracked dozens of AI ads to assess how they are being used by campaigns in the midterms.
Turmoil hits AI build-out as neoclouds face pressure, credit risks mount and Solidigm pulls IPO
Stock slumps, pulled IPOs and rising spreads on credit default swaps this week sets stage for hyperscaler earnings.
OpenAI now trains its frontier AI models with no internet access
OpenAI is now training its most advanced AI models without internet access following a string of rogue hacking incidents.
Jack Dorsey’s Block made an AI model that talks to you like an awkward new friend
Jack Dorsey's Block announced an AI model called Dessa that's trained "from scratch on nothing but human conversation," and to show off the model…
John Healey pledges to use budget to harness power of AI to bolster Britain’s security
Chancellor says government to commit hundreds of millions to develop ‘distinctively British’ approach to AI John Healey has pledged to use…
UK to invest £100m in 'world first' AI Biosecurity Lab
The chancellor will unveil AI spending aimed at shoring up the UK's defences in Wednesday's Budget.
Startups don’t need to go viral to win customers
At TechCrunch Disrupt last week, two founders and a VC discussed how to not just gain an early following but keep one.
Blue Planet III features cloudier footage to prove authenticity amid AI boom
BBC series deliberately uses ‘more organic’ shots to assure viewers animals are not AI-generated, producers say The David Attenborough-narrated…