Microsoft reports early signs of stabilisation after global outage disrupts Teams and Outlook

The Guardian reported that Microsoft said it was seeing “early signs of stabilisation” after a global outage crippled businesses and public services around the world. The failure hit Microsoft Teams and Outlook email for more than 12 hours on Thursday and Friday, affecting millions of users.

According to the outlet, some but not all users continued to experience problems with the services during the disruption. The company noted that more than 430 million people rely on Microsoft 365 apps, and over 90% of Fortune 500 companies use its AI chatbot, Copilot.

Microsoft told The Guardian there were no indications that the outage had been caused by a cyber‑attack. The firm is monitoring the situation and working on recovery efforts, while the live blog continues to track the impact on users.

The outage highlighted the dependence of modern organisations on Microsoft’s cloud‑based tools for daily communication and collaboration. As services begin to stabilise, companies are assessing the downtime and its effect on operations.

Why it matters

The outage disrupted essential communication platforms used by hundreds of millions, causing widespread operational challenges for businesses and public services.

Key details

Location

United Kingdom · Europe

Reported by

The Guardian

First reported

13 Nov 2026, 17:46 IST

Key names

Thing, Global Microsoft, Users of Microsoft Teams, Outlook

Section

Technology

Figure cited

The tech company said it was seeing “early signs of stabilisation” after the failure affected millions of users for more than 12 hours on Thursday and Friday. (The Guardian)

Sources

This is an independent summary. Read the full, original reporting from the publisher:

• The GuardianFirst Thing: Global Microsoft outage chaos as tech firm says there are ‘signs of stabilisation’ 13 Nov, 17:46

Read the full story at The Guardian ↗

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